Credit
How to Trace Payment Receipt?
The payment receipt will be sent automatically to the merchant and customer’s email once the payment is marked as paid. Alternatively, you may retrieve the receipt by following the steps below: 1. Get the bill ID. Download the Account Statement at ...
Analytics Feature
What is an Analytic? Analytics is a historical data tool offered by Billplz that tracks and reports your total payment collections and successful payouts, recorded in real-time. The analytics function is to showcase a series of graphs summarizing ...
How to trace Credit Statement?
Step 1 of 3: Sign in and download your account statement ( Dashboard > select period > Download Account Statement). You may scroll down, refresh the webpage and download your report. Alternatively, you may retrieve the report via your registered ...
How to enable or disable "Auto-Renew" for Standard Membership
Frequently Asked Questions (FAQ) 1. What will happen if you tick the “Auto-Renew plan” button? Enabling “Auto-renew” for Standard membership will result in yearly charges of RM1058.94, deducted automatically from your Credit Balance. For example, if ...
How to Subscribe the Membership Plan?
1. Sign in to your Billplz account (via Billplz SSO). Click here to access the Billplz dashboard. Sign in using your existing credentials. 2. Select your Membership. Basic: Your account will be under Basic Membership by default. Standard: Select “Buy ...
How to check your current Membership plan?
1. Sign in to your Billplz account (via Billplz SSO). Click here to access the Billplz dashboard. Sign in using your existing credentials. 2. Check your current Membership. For Standard and Enterprise, click on the "dropdown" button (next to the ...
How to transfer credit from my current account to a new account?
You can only transfer the total credit balance in your current Billplz account to another Billplz account. The cost is free. Sign in Billplz (via Billplz) > Settings (click dropdown arrow on left menu) > Account Settings > Credit Transfers > Enter ...
What is Automatic Credit Reload?
It's important to note that we do not charge the fees from the sales, but rather from the credit balance. If you opt not to manually reload your credit balance, our system will automatically trigger an auto-reload process. Auto-reload refers to ...
How to Reload Credit?
1. Sign in to your Billplz account (via Billplz SSO). Click here to access the Billplz dashboard. Sign in using your existing credentials. 2. Reload credit. At the top left, click on the "+" symbol. Insert the amount you desire and click the "Reload" ...
What is Credit?
Credit is an amount paid in advance to Billplz for the deduction of the following fees: Membership Fee (Standard Plan - RM999/year [exclusive SST of 8%]. FPX B2C Transaction Fee (Basic: RM1.10 | Standard: RM0.70) Activation & Annual Fee (for ...
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About Billplz
What is Billplz? Unlike traditional payment gateways, Billplz operates at a higher level. We allow merchants to choose and integrate multiple payment providers, including FPX, credit/debit cards, e‑wallets, and BNPL services through trusted partners. ...
How to add a new account?
How to add a new Billplz account Step 1: Sign in to your Billplz SSO account at https://main.billplz.com/. Step 2: At your Billplz SSO dashboard, under the Organization section, click the "Add" button for verification. Step 3: Submit the required ...
How to remove members from organization?
Step 1: Navigate to https://main.billplz.com/ and click the "Sign In" button. Step 2: Go to the "Organization" panel, choose an organization, and then click "Manage Members" to view the members list. Step 3: A pop-up will appear. Click the "delete" ...
What should I do if my ID number is rejected?
The most common reason is due to the different ID number registered by your acquiring bank compared to the one issued by ROB/ROC/ROS. Please proceed to obtain the registered ID number as per bank account at your acquiring bank’s branch and update ...
How to Sign Up for a Billplz account?
Sign up for a Billplz account 1. Navigate to https://main.billplz.com/ and click the "Sign up" button. This will redirect you to https://sso.billplz.com/users/sign_up for registration. 2. Fill in the basic information needed for the registration. ...