How to Reload Credit?

There are two (2) ways to reload your Billplz credit:

  1. Self-reload
  2. Auto-reload

Self-reload refers to credit reloaded by the merchant. Sign in and select the preferred credit amount (minimum RM2), and proceed with payment to reload in real-time.

Auto-reload refers to credit reloaded automatically by the system via deduction from the daily total collection to offset any negative credit balance (in multiples of RM100).

The reloaded amount is **non-refundable, however, you can transfer it to another verified Billplz account.

For the auto-reload, no action is required. To avoid the auto-reload, please make sure your credit balance is sufficient to deduct your transaction fee.

For the self-reload, you may perform the following:

1. Sign in to your Billplz account (via Billplz SSO).

  • Click here to access the Billplz dashboard.
  • Sign in using your existing credentials.

2. Reload credit.

At the top left, click on the "+" symbol.

  • Insert the amount you desire and click the "Reload" button.

3. Make a payment.

  • You will be redirected to the billing page to proceed with the payment until completion.
  • Now you have an option to reload via: 
    • Retail banking - Online banking.
    • Corporate banking - Online Banking (Business).

  • You will be receiving an invoice payment notification via email after reloading the credit.

  • In the sandbox/staging environment, please choose "Billplz" as a payment option and click on "Successful payment" to replicate a successful transaction and "Failed payment" to replicate a failed transaction.
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