How to Reload Credit?
There are two (2) ways to reload your Billplz credit:
- Self-reload
- Auto-reload
Self-reload refers to credit reloaded by the merchant. Sign in and select the preferred credit amount (minimum RM2), and proceed with payment to reload in real-time.
Auto-reload refers to credit reloaded automatically by the system via deduction from the daily total collection to offset any negative credit balance (in multiples of RM100).
The reloaded amount is **non-refundable, however, you can transfer it to another verified Billplz account.
For the auto-reload, no action is required. To avoid the auto-reload, please make sure your credit balance is sufficient to deduct your transaction fee.
For the self-reload, you may perform the following:
1. Sign in to your Billplz account (via Billplz SSO).
- Click here to access the Billplz dashboard.
- Sign in using your existing credentials.
2. Reload credit.
At the top left, click on the "+" symbol.
- Insert the amount you desire and click the "Reload" button.
3. Make a payment.
- You will be redirected to the billing page to proceed with the payment until completion.
- Now you have an option to reload via:
- Retail banking - Online banking.
- Corporate banking - Online Banking (Business).
- You will be receiving an invoice payment notification via email after reloading the credit.
- In the sandbox/staging environment, please choose "Billplz" as a payment option and click on "Successful payment" to replicate a successful transaction and "Failed payment" to replicate a failed transaction.
