How to Reload Credit?

There are two (2) ways to reload credit:

  1. Self-reload
  2. Auto-reload

Self-reload means credit is reloaded by the merchant. Sign-in and select the preferred credit amount (minimum RM2), and proceed with payment to reload in real-time.

Auto-reload means the system will deduct daily total collection automatically (in multiples of RM100) to offset any negative credit balance. For example, if the credit balance is -RM1 then the system will deduct RM100*. If the credit balance is -RM101 then the system will deduct RM200*. No further action is required from you to opt-in.

The choice is always yours.

*exclude 6% SST


For the auto-reload, no action is required. In order for a merchant to avoid the auto-reload, please make sure your credit balance is sufficient to deduct your transaction fee.

For the self reload, you may perform the following:

1. Sign in to your Billplz account (via Plzlogin).

  • Click here to access the Billplz dashboard.
  • Sign in using your existing credentials.

2. Reload credit.

  • At the top left, click on the "+" symbol.
  • Insert the amount you desire and click the "Reload" button.

3. Make a payment.

  • You will be redirected to the bill page to proceed with the payment until completion.
  • Now you have an option to reload via:
        1. Retail banking - Online banking.
        2. Corporate banking - Online Banking (Business).
  • For the sandbox/staging environment, please choose "Billplz" as a payment option and click on "Successful payment" to replicate a successful transaction and "Failed payment" to replicate a failed transaction.
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