You can only redirect settlement deposit to a new bank account if your current bank account is closed for any reason whatsoever.
The cost is free.
Please email the instruction using your current login email to firstname.lastname@example.org.
Please redirect my settlement deposit
from: e.g. 123456789 (current verified bank account number with Billplz)
to: e.g. 987654321 (new verified bank account number with Billplz)