“My customer claimed payment was successful but the bill shows it's still due”

Please email the customer’s payment receipt to team@billplz.com. This can be achieved by retrieving the receipt from the history section of the customer’s online banking account.

This is required in order for us to reconcile the payment with the bill (if any). 

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.