Verification Process

Your account status will change from ‘Pending’ to ‘Verified’ within 3 business days from the registration date. No further action is required from you unless further instructions have been given. You will be notified via email once the status changes.

Example

  • Register on 1 January 2020 (Wednesday), the account will be verified on 3 January 2020 (Friday).
  • Register on 2 January 2020 (Thursday), the account will be verified on 6 January 2020 (Monday).
  • Register on 3 January 2020 (Friday), the account will be verified on 7 January 2020 (Tuesday).
  • Register on 6 January 2020 (Monday), the account will be verified on 9 January 2020 (Thursday).

Note: During the verification process (status: queued and processing), the user is not allowed to make any changes to the banking details. The user can update the banking details during status pending or rejected only. Meanwhile, the bank statement header can be updated during status verified, pending or rejected only.

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