Verification Process

Your account status will change from ‘Pending’ to ‘Verified’ within 3 (three) business days from the date of registration. No further action is required unless instructed. An email notification will be sent to you confirming your account status.

Example

  • Register on 1 January 2020 (Wednesday), the account will be verified on 3 January 2020 (Friday).
  • Register on 2 January 2020 (Thursday), the account will be verified on 6 January 2020 (Monday).
  • Register on 3 January 2020 (Friday), the account will be verified on 7 January 2020 (Tuesday).
  • Register on 6 January 2020 (Monday), the account will be verified on 8 January 2020 (Thursday).

Note: During the verification process (status: queued and processing), changes to your bank account details are not allowed. Bank account details can only be updated during pending or rejected status. 

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Related Articles